Terms of Use

1) Acceptance of Terms

By accessing or using the Polymob Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (the “Terms”). If you do not agree, you must not use the Services.

2) Eligibility for Using Services

The Services are designed for users across various age groups. Please review any age or eligibility notices presented when downloading or using a specific Service. If you are between the ages of 13 and 18 (or are considered a minor under the laws of your jurisdiction), you must obtain consent from your parent or legal guardian before using the Services.

If parents or legal guardians consider that the Services are not suitable for their children, please contact us at [email protected]. We will respond and take actions we deem appropriate.

3) Services

We provide users with the following Services:

• Apps, games, features, content, and contests.

Some Services are provided free of charge. Users may choose to pay fees for certain functions and features of the Services.

4) User Account

For certain Services, you may be required to register an account in order to use those Services. If you register an account with us, you must:

• Provide accurate, complete, and up-to-date information when creating an account and when communicating with us;
• Take appropriate measures to ensure the security of your account and password;
• Assume full responsibility for all actions taken under your account;
• Not use any other user’s account; and
• Contact us immediately if you discover any security concerns regarding your account (e.g., password leakage).

Your account may be suspended or closed if:

• You request closure;
• Your account has been inactive for more than six (6) months; or
• You violate these Terms.

5) Purchases and Refunds

You may pay fees for certain functions and features of the Services, including virtual items and ad-free services. You understand and agree that, due to the nature of our Services, purchases of such functions and features are non-refundable. If you believe a refund is warranted under exceptional circumstances, please contact us; we will assess requests on a case-by-case basis.

You understand that virtual items may only be used within the games; they have no real-world value and cannot be redeemed for actual currency, goods, or other items of monetary value. Virtual items include, without limitation, virtual coins, points, props, and other in-game items related to the functions and features of the Services.

6) Users’ Conduct

You must use the Services in a lawful, fair, and reasonable manner. In using the Services, you may not:

• Interfere with, damage, or disrupt any part of the Services;
• Transmit or upload viruses or other harmful code;
• Copy, reproduce, or sell any part of the Services; or
• Infringe the intellectual property rights or other legitimate interests of any person.

7) Third-Party Links and Services

The Services may include links to third-party websites, plug-ins, and applications. Clicking those links may allow you to visit third-party websites or applications. Your use of third-party websites, services, and products will be governed by the terms between you and such third parties, and Polymob assumes no responsibility for your use of them.

You should read the privacy policies on third-party websites and applications to understand how they collect and use personal data.

8) Intellectual Property Rights

All intellectual property rights (whether registered, registerable, or unregistered), including trademarks, patents, copyrights, trade names, domain names, logos, content, layout, text and graphics, source code, algorithms, software, databases, applications, and other content and information in or related to the Services are owned by us or our licensors.

9) Disclaimer and Limitation of Liability

You acknowledge and understand that we cannot guarantee a 100% secure operating environment. We assume no liability arising out of any failure, interruption, or discontinuance of the Services due to limitations of internet technologies, force majeure events, attacks, viruses, worms, malicious code, system vulnerabilities, third-party service failures, and other factors beyond our control.

To the extent permitted by applicable law, we will not be responsible for any loss of profits, revenues, or any indirect, special, consequential, or punitive damages.

10) Personal Data Protection

Please refer to our Privacy Policy for information on how we collect, use, and share your data.

11) Indemnity

You shall defend, indemnify, and hold harmless Polymob and our affiliates, directors, officers, employees, and users from and against all liabilities, damages, losses, costs, fees (including legal fees), and expenses relating to claims arising from or in connection with your violation of these Terms.

12) Termination

You may stop using the Services at any time with or without notice.

We may terminate these Terms if:

• You violate these Terms; or
• The Services are no longer available to users.

13) Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Türkiye.

We will endeavor to resolve disputes with users through amicable consultation. If a dispute cannot be resolved within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the Istanbul (Çağlayan) Courts and Enforcement Offices. The venue shall be Istanbul, and the proceedings may be conducted in Turkish or, where applicable, in English with certified translation as required by law. The judgment shall be final and binding to the extent permitted by applicable law.

14) Miscellaneous

Interpretation

Headings are for reference only and do not limit the scope or meaning of any section.

Notice

All communications and correspondence should be sent to [email protected].

Severability

If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted to give effect to the intent of the Terms, and the remaining provisions will remain in full force and effect.

Amendment

We may amend these Terms from time to time. We will notify users by publishing an updated version on websites, mobile applications, and other channels or portals accessible to users. The updated Terms become effective upon publication unless otherwise specified.

Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms by publishing a notice on the websites, mobile applications, and channels or portals accessible to users.

Waiver

The failure of either party to enforce any provision will not constitute a waiver of future enforcement of that or any other provision.